Commerce Digitalisation

SoCloz equips your sales team for enhanced customer experience

Features

Generate additional in-store traffic

Click & Reserve

Online booking without prepayment (ie. in-store purchase exclusively). Service for end-customers unwilling to purchase online before seeing/trying the product.

Click & Collect

Online purchase combined with in-store delivery for end-customers unwilling to pay delivery fees.

Express Click & Collect

Online purchase combined with in-store collection by end-customer under two hours (if the product is in stock). Otherwise, in-store delivery via central stock or other store’s stock.

Increase in-store conversion

In-Store Order

Order made by salesperson with the payment transaction completed either in stall or at the checkout, followed by in-store or home delivery.

POS

In-aisle mobile payment to offer a new in-store experience and reduce checkout waiting time.

Clienteling

Creation, collection and access to customer data to ease sales and transactions.

Optimise brand operations and improve customer experience

Express Delivery

Two-hour home delivery through an in-store product pick up. Service operated in collaboration with our courier partners.

Unified stock

Evaluation of most efficient collection point (distance, stock rotation, etc.) between warehouse and stores to operate an order (either online or in store).

Store Management

Store Management

This solution enables the management of all store operations from stock replenishment to store returns.

The SoCloz Benefits

A simple and instinctive solution

An interface designed for sales assistants

All SoCloz features can be accessed through an intuitive interface, designed specifically for sales assistants. No training is required, and the gain in productivity is immediate.

Multilingual phone support

Our multilingual support team works, side by side, with your stores’ network to assist it in its daily use of the SoCloz solutions.

Integrated hardware management

SoCloz ensures the daily management of your equipment indepently of the kind of devices you operate with: smartphone, tablets, payment terminal, cash drawer, scanner…
Note that our teams are here to assist you, from your devices’ choice to the replacement of your equipment in case of breakdown.

Customer Success Manager monitoring

SoCloz offers a personalized support to serve its technological offer. Each customer’s performance is tracked by a Customer Success Manager, who will support him from the initiation of the project and then all the way through the use of the SoCloz solutions. The reason behind that, is that, the key to a successful project is the insurance of a good integration and use of the tool, from the managing team to the store teams.