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Our omnichannel digitalisation platform

SoCloz equips your sales assistants with the tools that they need to provide the best customer experience

 

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Reinvent the shopping experience

Never miss out on another sale by delivering a unified, omnichannel and frictionless shopping experience, which can be enjoyed at any time, throughout the world.

SoCloz provides an SaaS point-of-sale digitalisation platform which enables a retailer to provide its sales assistants with a comprehensive tool which integrates all web-to-store, web-in-store and ship-from-store features, including payment. All of this comes within a single sales interface.

The SoCloz interface is ultra-intuitive with web DNA and also manages communications with customers (hover ads on the website, text messages, e-mails, electronic receipts and more).

A platform with a huge range of features

Imagine the retail sector and stores of the future

Web to storeGenerate additional in-store traffic

Click & Reserve

Reserve a product online, without paying in advance, and purchase it in store.

  • Create additional in-store traffic
  • +80% in online turnover

Click & Collect

Purchase online, with package delivery in store.

  • Increase your online customer conversion rate
  • +20% in online turnover thanks to the delivery costs available

Express Click & Collect

Buy online, with pick up of the product at the customer’s chosen store within one to two hours maximum, if the product is in stock.

  • Improve the customer experience and reduce logistical costs
  • +25% in online turnover

Web in StoreIncrease in-store transformation rates

In-Store-Order

In-store order processing, with payment on the shop floor or at the cash register.

  • Decrease in-store stock shortages
  • +15% in in-store turnover

POS

In-aisle and mobile payments.

  • Reduce the time spent queueing at the cash register and provide a modern payment experience
  • +15% in in-store turnover

Clienteling

Creation of, enhancement of and access to customer CRM information.

  • Improve store conversion and customer knowledge
  • 5% in in-store turnover

Ship from StoreEnhance shipping and improve the customer experience

Express Delivery

Delivery within several hours of the online order thanks to in-store pick up.

  • Improve online conversion
  • +5% in on/offline turnover

Unified Stock

Look for the most suitable warehouse or store for picking up an online or in-store order.

  • Eliminate stock shortages and improve stock rotation
  • +15% in on/offline turnover

The benefits of SoCloz

1A platform with a full range of features

A single platform for equipping yourself for all digitalisation needs. Interlinked features which enable full processes to be carried out.

2Ultra high-performance features

Dual objective: satisfaction for sales assistants, with the most simple operating process (making operating systems complementary etc.), and for customers (seamless experience etc.).

3A unique interface which is easy to use

A unique sales-assistant interface (web and mobile app) which hugely simplifies operating processes, thanks to interfaces which complement each other.

4Great support

Support at every step of the way: support for implementation, after implementation, via performance monitoring and recommendations, network support and more.

5Integration into existing IT systems

The platform can be easily integrated into existing IT systems (ERP, cash-register system, e-commerce, CRM and more) – Webservices and flows.

6A hugely advantageous economic model

An SaaS model: set-up + subscription. By having services which complement each other, you can enjoy scaling effects and therefore competitive pricing.

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