Offer an omnichannel and seamless customer experience
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SoCloz equips your sales assistants with the tools that they need to provide the best customer experience
Never miss out on another sale by delivering a unified, omnichannel and frictionless shopping experience, which can be enjoyed at any time, throughout the world.
SoCloz provides an SaaS point-of-sale digitalisation platform which enables a retailer to provide its sales assistants with a comprehensive tool which integrates all web-to-store, web-in-store and ship-from-store features, including payment. All of this comes within a single sales interface.
The SoCloz interface is ultra-intuitive with web DNA and also manages communications with customers (hover ads on the website, text messages, e-mails, electronic receipts and more).
Imagine the retail sector and stores of the future
Reserve a product online, without paying in advance, and purchase it in store.
Purchase online, with package delivery in store.
Buy online, with pick up of the product at the customer’s chosen store within one to two hours maximum, if the product is in stock.
In-store order processing, with payment on the shop floor or at the cash register.
In-aisle and mobile payments.
Creation of, enhancement of and access to customer CRM information.
Delivery within several hours of the online order thanks to in-store pick up.
Look for the most suitable warehouse or store for picking up an online or in-store order.
A single platform for equipping yourself for all digitalisation needs. Interlinked features which enable full processes to be carried out.
Dual objective: satisfaction for sales assistants, with the most simple operating process (making operating systems complementary etc.), and for customers (seamless experience etc.).
A unique sales-assistant interface (web and mobile app) which hugely simplifies operating processes, thanks to interfaces which complement each other.
Support at every step of the way: support for implementation, after implementation, via performance monitoring and recommendations, network support and more.
The platform can be easily integrated into existing IT systems (ERP, cash-register system, e-commerce, CRM and more) – Webservices and flows.
An SaaS model: set-up + subscription. By having services which complement each other, you can enjoy scaling effects and therefore competitive pricing.
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