{"id":18472,"date":"2023-07-06T15:44:44","date_gmt":"2023-07-06T13:44:44","guid":{"rendered":"https:\/\/www.socloz.com\/uncategorized\/18472\/"},"modified":"2023-11-03T16:31:51","modified_gmt":"2023-11-03T15:31:51","slug":"customer-case-study-how-the-garella-group-leveraged-its-omnichannel-strategy-to-support-its-business","status":"publish","type":"post","link":"https:\/\/www.socloz.com\/en\/customer-case-studies\/customer-case-study-how-the-garella-group-leveraged-its-omnichannel-strategy-to-support-its-business\/","title":{"rendered":"[Customer Case Study] How the Garella Group leveraged its omnichannel strategy to support its business"},"content":{"rendered":"\t\t
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[Customer Case Study]<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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[Customer Case Study] How the Garella Group leveraged its omnichannel strategy to support its business<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Indies
by the numbers\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\tCreation of the brand\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\tEmployees\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\tStores\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\tCountries\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t Creation of the e-commerce website\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\tof online orders are prepared in-store \n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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The Indies brand\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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INDIES is, first and foremost, a family-owned, high-end women’s ready-to-wear group. Based in the South of France, the company designs and distributes its own collections. The group’s first brand, founded in 1970, bore the name of its founder, J.J. GARELLA and was known for its original, colorful collections. Offering a blend of femininity, lightness, modernity, and elegance, the brand quickly made a name for itself. In 1993, the group acquired the BLEU BLANC ROUGE and INDIES brands, and began offering a comprehensive product line to its customers. The success of the collection led first to the opening of branded stores, then to distribution through a network of multi-brand retailers. In the early 2000s, the group ramped up its B2C development, opening its own stores under the INDIES label, followed by its online store in 2013 and a franchise system in 2015.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The SoCloz interface is highly intuitive, which made it easy for our field teams to learn. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Caroline Bellouet, E-Commerce Manager<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Indies brand scenarios & features<\/span> <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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E-Reservation System
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Omnichannel order management<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\tStore WMS<\/span><\/cite>\t\t\t\t<\/div>\n\t\t\t\t\t\t

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Advantages<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\tSocloz Ship from Store\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\tUp to 11% additional in-store sales\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\tMove more of your in-store inventory\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\tImprove your customer's shopping experience\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\tUp to 30% cross-sales by your sales force\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\tReduce your delivery costs and shipping times \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tRead the customer case study<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Want to find out more?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Don’t hesitate to contact us!<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tRequest a demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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On the same topic<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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SoCloz<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t[Socloz] Les Cl\u00e9s du Digital & Socloz\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t
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Find out more about Socloz 2023\/2024 in J\u00e9r\u00e9mie’s latest interview in Les Cl\u00e9s du Digital. The development of partnerships and the future extension of the Socloz solution and more, it’s all there!<\/p>\n\t\t<\/div>\n\t\t\t\t\t

\n\t\t\n\t\t\n\t\t\tFind out more \t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t
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SoCloz<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t[Socloz] L’Officiel de la Franchise & Socloz\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t
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Jeremie Herscovic, the founder of Socloz and an omnichannel expert for over 10 years, shares with us his analysis of the market, its evolution and the “support” solutions with which you can be successful today!<\/p>\n\t\t<\/div>\n\t\t\t\t\t

\n\t\t\n\t\t\n\t\t\tFind out more \t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t
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SoCloz<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t[Socloz] “La Mensuelle by Socloz,” the Newsletter for retailers!\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t
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Next Retail \u2014 a Socloz signature that speaks volumes about our DNA!
\nBecause our mission is to be one step ahead in everything we do … the “La Mensuelle by Socloz” Newsletter is for all our retail friends! <\/p>\n\t\t<\/div>\n\t\t\t\t\t

\n\t\t\n\t\t\n\t\t\tFind out more \t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

“OMS will help us offer a smoother, more unified shopping experience to our customers, which will drive growth and loyalty for our group.<\/i>”
\nCaroline Bellouet, E-Commerce Supervisor.<\/p>\n","protected":false},"author":16,"featured_media":18266,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[134],"tags":[],"class_list":["post-18472","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-case-studies"],"acf":[],"yoast_head":"\n[Customer Case Study] How the Garella Group leveraged its omnichannel strategy to support its business - Socloz<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.socloz.com\/en\/customer-case-studies\/customer-case-study-how-the-garella-group-leveraged-its-omnichannel-strategy-to-support-its-business\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"[Customer Case Study] How the Garella Group leveraged its omnichannel strategy to support its business - Socloz\" \/>\n<meta property=\"og:description\" content=\""OMS will help us offer a smoother, more unified shopping experience to our customers, which will drive growth and loyalty for our group." 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