Omnichannel enables retailers to retain the loyalty of their increasingly demanding customers, and to perform well, despite a difficult economic climate.
How can you find the magic formula – the right product, in the right place, at the right price, at the right time and in the right quantities?
Insufficient inventory = lost sales = dissatisfied customers. How can you avoid this scenario?
“Not offering a unified experience across all channels to their customers would cause retailers to lose colossal revenue opportunities.”
Omnichannel = Unification of the entire customer journey = Gives your salespeople back their role as advisors = Puts your physical store back at the center of the shopping experience.