Store WMS,an essential omnichannel  in-store tool for your sales staff.

Socloz Store WMS is the key to your in-store omnichannel transformation!

Manage your  omnichannel orders from a single Socloz interface for use by your in- store sales staff and improve your customers' shopping experience.

Omnichannel order management, customer returns management – these are just some of the things you can do via Socloz’s 100% user-friendly interface, adapted to the omnichannel needs of your  sales staff .

With Socloz Store WMS, you’re choosing a compatible mobile and desktop solution that’s easy to use and will accelerate your field team’s buy-in and your omnichannel transformation!

Advantages

-20%

less out of stock items on average

Move more of your  in-store inventory

Reduce your delivery costs and shipping times

Make it easier for your field team to buy in.

Optimize your customers'  in-store experience

Rapid implementation in less than four months

Features

Manage your omnichannel orders  in-store

  • Manage all your omnichannel orders  in-store from a single web- and mobile-compatible interface
  • Optimize the preparation of your omnichannel in-store orders via the Socloz checkout alert, and benefit from an additional reminder feature to optimize processing actions.
  • Build customer loyalty by letting them pick up their Click & Collect or E-Reservation order in the store of their choice
  • Improve customer satisfaction by keeping your customers informed about the status of their online orders via regular, accurate and automated customer notifications.
  • Accept, process and prepare orders for home delivery, delivery to service point, or in-store delivery, and streamline the flow of your in-store inventory, particularly your closeout items.
  • Generate transport labels and in-store pickup requests in real time
  • Benefit from real-time delivery updates in the customer account

Manage customer returns

  • Enable your in-store sales staff to accept returns of customer orders placed on your e-commerce website or in one of your other stores.
  • Benefit from a 100% simple and intuitive module in just a few steps, for a successful sales experience that matches your customers' new buying habits.
  • Easily access your customer's order from your Socloz store space via the customer's order number, first and last name and/or email address.
  • Easily identify if an item returned by one of your customers is eligible for return.
  • Customize your brand's list of possible and/or acceptable reasons for returns, for better tracking of your customers' orders
  • Easily generate, print and/or send a return receipt to the customer

Discover all the features of our Store WMS
and deploy them easily
with Socloz in just three months!