The omnichannel point-of-sale digitalisation platform

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Together, let’s build the retail sector of tomorrow

As a true retail specialist and leader in Europe, we advise and help our customers on a daily basis to create a unified and seamless shopping experience.

150 retailers

30 000 digitalised stores

18 countries

30M€ turnover achieved among our customers

E-commerce VS Stores

E-commerce has entirely transformed the way that we shop and is now the cutting-edge shopping experience in the minds of consumers.

88% of customers want to be sure to find their product

78% of customers want to be delivered in the day

73% 73% of customers want to stop waiting at checkout

E-commerce VS Stores

E-commerce has entirely transformed the way that we shop and is now the cutting-edge shopping experience in the minds of consumers.

The emergence of e-commerce has played a role in making the traditional in-store experience obsolete. Today, 68% of consumers say they are not satisfied with the in-store experience they are offered. Consumers are therefore waiting for new in-store services so that they can have a “pain-free” experience. According to a ViaVoice survey for SoCloz, consumers want to feel sure that they can find their product before coming to a store (88%) and not experience stock shortages. They’re also looking for same-day-delivery options (78%) and no longer want to have to queue up to pay (73%). The surge in new in-store services is spelling the end for cash-register systems in their current guise. Retailers no longer need to have a cash-register system, but instead need to have a comprehensive sales-assistant tool which includes all of these new services expected by consumers, including payment. As a result, they’re challenging the design of current cash-register systems (sales interfaces which aren’t easy enough to use; infrastructure that has not been made for making payments online, but with in-store pick up instead; cumbersome migrations in order to benefit from trends and more).

One platform, limitless possibilities

Here are some examples :

SoCloz_exemple_mac

Click & Reserve

Generate additional in-store traffic through online reservations, with no prepayment. As a result, bring some magic back to the customer experience thanks to this first step in digitally transforming your retail brand.

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In-Store-Order & POS

Eliminate stock shortages and help to extend your range by processing orders on the shop floor and taking payment in the aisle, all in a single payment !

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SoCloz_tablette

Unified Stock

Unify your stock and select the right stocking location to handle an online or store order. As a result, eliminate stock shortages and improve your (on/off line) turnover, thanks to improved stock flows!

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POS

POS - encaissement

Adopt the next-generation sales-assistant tool which meets all sales-assistant needs and incorporates payment features. We’ve come up with the cash-register interface of the future for you, and it’s here for you to enjoy.

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