[Socloz] Les Clés du Digital & Socloz
Find out more about Socloz 2023/2024 in JĂ©rĂ©mie’s latest interview in Les ClĂ©s du Digital. The development of partnerships and the future extension of the Socloz solution and more, it’s all there!
Accueil < Customer Case Studies < [Customer Case Study] Customer satisfaction: a major omnichannel challenge for Le Temps des Cerises
Customer Satisfaction: A major omnichannel challenge for Le Temps des Cerises
Creation of the brand
Employees
37 Stores worldwide
Countries
of additional in-store sales with In Store Order
stores equipped with sales associate tablets
Founded in 1998 in Marseille by Lylian Richardière and specializing in jeans, the brand offers clothing and accessories for men, women and children. Inspired since childhood by her father, Gil Richardière, and by denim, Lylian has made a huge contribution to the popularity of faded jeans. Denim fabric gets its name from the city of Nîmes, where it was originally woven to make sturdy clothing for workmen.
The order-taking and mobile checkout system is now an essential and indispensable tool for our sales teams: they can’t live without it!
Le Temps des Cerises
E-Reservation System
Click & Collect
Ship from Store
Omnichannel order management
Order acceptance
Mobile and desktop checkout
Clienteling
ERP: Orli Web
Cashier system: Cegid Y2
The Socloz OMS
Move more of your in-store inventory
Reduce your delivery costs and shipping times
Increases customer satisfaction and loyalty
30% more online sales on average
Rapid implementation in less than four months
Find out more about Socloz 2023/2024 in JĂ©rĂ©mie’s latest interview in Les ClĂ©s du Digital. The development of partnerships and the future extension of the Socloz solution and more, it’s all there!
Jeremie Herscovic, the founder of Socloz and an omnichannel expert for over 10 years, shares with us his analysis of the market, its evolution and the “support” solutions with which you can be successful today!
Next Retail — a Socloz signature that speaks volumes about our DNA!
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