
[Customer case study] What omnichannel strategy did Finsbury implement to sell more of its store inventory?
“Omnichannel scenarios generated €12 for every euro invested.”
Clément Fouillet, e-Commerce & CRM Manager at Finsbury Shoes
Accueil < Customer Case Studies < [Customer Case Study] How the Garella Group leveraged its omnichannel strategy to support its business
[Customer Case Study] How the Garella Group leveraged its omnichannel strategy to support its business
Creation of the brand
Employees
Stores
Countries
Creation of the e-commerce website
of online orders are prepared in-store
INDIES is, first and foremost, a family-owned, high-end women’s ready-to-wear group. Based in the South of France, the company designs and distributes its own collections. The group’s first brand, founded in 1970, bore the name of its founder, J.J. GARELLA and was known for its original, colorful collections. Offering a blend of femininity, lightness, modernity, and elegance, the brand quickly made a name for itself. In 1993, the group acquired the BLEU BLANC ROUGE and INDIES brands, and began offering a comprehensive product line to its customers. The success of the collection led first to the opening of branded stores, then to distribution through a network of multi-brand retailers. In the early 2000s, the group ramped up its B2C development, opening its own stores under the INDIES label, followed by its online store in 2013 and a franchise system in 2015.
The SoCloz interface is highly intuitive, which made it easy for our field teams to learn.
Caroline Bellouet, E-Commerce Manager
E-Reservation System
Ship from Store
Omnichannel order management
Socloz Ship from Store
Up to 11% additional in-store sales
Move more of your in-store inventory
Improve your customer's shopping experience
Up to 30% cross-sales by your sales force
Reduce your delivery costs and shipping times
“Omnichannel scenarios generated €12 for every euro invested.”
Clément Fouillet, e-Commerce & CRM Manager at Finsbury Shoes
Find out more about Socloz 2023/2024 in JĂ©rĂ©mie’s latest interview in Les ClĂ©s du Digital. The development of partnerships and the future extension of the Socloz solution and more, it’s all there!
Jeremie Herscovic, the founder of Socloz and an omnichannel expert for over 10 years, shares with us his analysis of the market, its evolution and the “support” solutions with which you can be successful today!